Delight Shoppers With Superior Execution
Schedule | Manage | Verify | Report
RETAILERS BATTLE continuously against the negative consequences of out of stocks. The price is steep:
>> 4% in lost sales every year because of OOS
>> 70% of shoppers defect to another retailer when faced with repeated OOS
What’s needed: an effective and practical solution that works continuously in the background, detecting and reporting issues as they occur, so they can be rapidly and accurately remediated in the store.
The answer: The GlobalWorx Collaboration Platform with OOSalert™, an advanced notification system that helps you and your trading partners locate, notify and correct costly Out-of-Stocks and other merchandising issues in hours instead of days. As a result, your shoppers are more satisfied. You recapture sales that would otherwise be lost. Multi-day out of stocks become a thing of the past. You grow sales and enhance shopper loyalty.
GlobalWorx Collaboration Platform
Regardless of the source of a detected critical service issue (CSI), an Automated Vendor Notification, (AVN) simplifies communication from retailer directly to supplier and/or third party in real time.
Contact Management and Collaboration
Notifications, communications and reporting are automated and role-based:
- Store/Supplier Specific Contact Information
- Item Specific Tracking
- Automated Escalation Tracking
- User Defined Escalation Protocols
- Manage Issue Life Cycle
GlobalWorx Collaboration Platform – Advantages for Retailers:
|• Increased sales
• Higher customer retention
• Larger baskets
|• Improved customer loyalty
• Increased trip frequency
• Real-time, accurate vendor database / contact management