GlobalWorx Collaboration Platform
COVID-19 Response

Retail BusinessGovernment Agencies

GlobalWorx Collaboration Platform
COVID-19 Response

GlobalWorx is actively adapting and deploying the capabilities of the
GlobalWorx Collaboration Platform  to assist retail businesses, government agencies, and other involved parties with their response to the COVID-19 National Emergency. This platform has a proven track record in the retail grocery industry of streamlining
communication between multiple parties, managing issues, simplifying workflows, and capturing relevant data. Included below are proposed solutions that can be rapidly configured and deployed on an as-needed basis.

Retail Business
COVID-19 Response Solution Offerings

Employee Health Assessment & Tracking

  • Customizable employee assessments (surveys) to assess risk, prioritize testing, and capture key information
  • Multiple employee deployment options (e.g., direct email, on-demand)

COVID-19 Store Sanitation Management

  • Entry of user/site-defined COVID-19 checklists
  • Systematic sharing and capture of best practices
  • Note: This can be adapted and configured to address multiple tasks and procedures.

On-demand Web-based Employee Training for COVID-19 Best Practices

  • Customizable certification training
  • Managed roll-out of training for new procedures

GlobalWorx Collaboration Platform with User-Generated Service Alerts and Contact Management

  • GlobalWorx Portal (Store-Specific View)
  • User-Generated Service Alerts (Out of stock)
  • Automated issue escalation and tracking based on user-defined protocols
  • Contact Management - Store and supplier (manufacturer, DSD, third party) contact and communication information captured, stored, and maintained by location.
Click here to download the Retail Business Solutions PDF

Government Agencies
 COVID-19 Response Solution Offerings

Individual COVID-19 Health Assessment Management

  • Customizable assessments (surveys) to assess risk, prioritize testing, and capture key information
  • Multiple deployment options:
  • Direct email to target populations
  • Embedded on web-site for on-demand access
  • Real-time feedback based on assessment responses:
  • Direct to information pages with resources and additional information
  • If testing is recommended:
  •  Identify nearby testing locations
  •  Schedule appointments for testing at designated locations based on proximity and defined attributes(e.g., drive-thru, in-store)
  • Results stored for documentation, follow-up, and risk management purposes

COVID-19 Testing Location Support

  • Test kit management – track, report, and schedule test kit delivery and inventory
  • Test kit delivery schedules – capture and store from manufactures and distributors
  • Test kit inventory – capture and report on low test kit inventory status
  • Criteria-based alerts based on user-defined priority and action (e.g., out of stock)
  • Automated issue escalation and tracking based on user-defined protocols
  • Testing site location management – capture and maintain locations and attributes
  • Health care worker schedule management
  • Resource schedules viewed via web portal
  • Time and attendance tracking
  • Appointment scheduling
  • Schedule appointments for testing at designated locations based on proximity and defined attributes(e.g., drive-thru, in-store)
  • Monitor scheduled appointments and alert on over scheduling and/or potential inventory issues
Click here to download the Government Agencies Solutions PDF

Contact GlobalWorx

We’re here to help and answer any question you might have.
We look forward to hearing from you